We're here to assist you with any questions or issues you may have with Lumia and our other applications.
Lumia is a mobile app by Meridian Labs LLC that combines daily astrology insights, tarot readings, reflective journaling, birth chart analysis, community discovery, and spiritual classes — all in one calming, mystical space. It's designed to be your daily companion for cosmic guidance and self-discovery.
Download Lumia from the Apple App Store or Google Play Store. Open the app and sign in using Apple or Google, or create an account with your name and email. During onboarding, you can enter your birth information and select your areas of interest (astrology, tarot, journaling, etc.).
Each day, Lumia's Now dashboard delivers a personalized message, the current moon sign and phase, and a Card of the Day. These insights are tailored to help you align with the cosmic energy of the day.
Tap "Draw Card" to pull a daily tarot card. You can optionally enter a question before drawing. Lumia displays the card image, name, upright/reversed meaning, and a short and detailed interpretation. You'll also receive a reflection prompt and the option to save the reading to your journal.
Yes. Every journal entry has a privacy toggle. Set it to "Private" and only you can see it. Set it to "Public" to share your insights with the Lumia community in the Discovery feed. You can change this setting at any time.
The Discovery feed is Lumia's community space where users share public journal entries. You can browse, react (upvote/downvote), save, and comment on posts. Filter by tags like Moon, Ritual, Relationships, Career, Healing, and more to find inspiration that resonates with you.
Navigate to the Birth Chart section in Lumia. If you entered your birth details during onboarding, your chart is already generated. You'll see personalized interpretations for each placement — for example, "Your Moon in Pisces makes you highly intuitive and emotionally fluid."
You can delete your account directly within Lumia by navigating to Settings > Account > Delete Account. Alternatively, you can email hello@meridian-labs.co with the subject "Account Deletion Request." We will process your request and delete all associated data within 30 days.
Subscriptions are managed through your device's app store. On iOS, go to Settings > [Your Name] > Subscriptions. On Android, open the Google Play Store > Menu > Subscriptions. You can cancel at any time before the next billing cycle.
Yes. We take data security seriously and implement industry-standard encryption and security practices. All personal data — including birth information, journal entries, and tarot history — is encrypted in transit and at rest. For more details, please review our Privacy Policy.
No. Lumia's wellness and mental health features are designed to support general well-being and self-care. They are not a substitute for professional medical advice, diagnosis, or treatment. If you are experiencing a mental health crisis, please contact a qualified healthcare professional or emergency services immediately.
Lumia is available on both iOS (Apple App Store) and Android (Google Play Store).
We welcome your feedback! Please email us at hello@meridian-labs.co with a description of the issue or your suggestion. Include your device model, operating system version, and app version to help us investigate more efficiently.
Refund policies are governed by the Apple App Store or Google Play Store, depending on where you made your purchase. Please contact the respective app store directly to request a refund.